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FAQ / Help

Find answers to frequently asked questions. You can also use search to find exact match to your question.

My hip & Profile

How can I change my personal information?

How do I make sure that the correct city is in my profile?

How do I modify my gender if it is incorrect in my profile?

How can I update my preferences?

My is not working or I forgot my .

How do I change my email address?

It doesn't seem to save my profile information after I enter it.

Why was something in my profile rejected?

Why do you need so much information?

How can I change my ?

How do I reactivate my old ?

How can I , deactivate or permanently delete my personal data and information?

hip and Billing

What does a free hip give me?

Where is my billing history?

How will my charge appear on my credit card or bank statement?

How much do you charge for a hip?

My credit card keeps getting declined

When is my next payment?

How come I was billed twice for this month?

Why can't I complete the form?

Is this a free site?

Who can I about my paid hip?

How do I deactivate my free ?

How do I cancel my paid hip?

Miscellaneous

Can I from outside the United States?

Online safety tips

How do I stop receiving pop ups from this site?

 

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